News and Press Release
OTTAWA, ON – March 9, 2016 | NorthStar Utilities Solutions, a division of Harris Computer Systems, is pleased to announce that the City of New Westminster, BC has chosen NorthStar CIS as its utility billing solution.
New Westminster selected NorthStar for their utility billing needs based on NorthStar’s ability to help the City to take advantage of current technology, including improved customer self-serve, while embracing industry best practices. The City is also looking to leverage NorthStar’s experience with AMR and AMI to facilitate the City’s future migration to some form of automated meterreading (AMR) or Advanced Metering Infrastructure (AMI).
“We are excited about this opportunity to work in partnership with the City of New Westminster,” said Ken Hayes, Executive Vice President of NorthStar. “We look forward to a long relationship there, helping the City continue its tradition of excellent customer service with our full-featured, utility focused CIS solution.”
The City of New Westminster is one of the oldest incorporated cities in western Canada. It is governed by an elected Council, and comprised of a Mayor and six Councillors. In addition to the typical services provided by a city to its citizens, the City also provides electrical service to approximately 30,000 residential citizens and 2,500 commercial citizens.
Incorporating a state-of-the-art user interface, NorthStar v6.4 provides users with business-focused functionality in an easy to use, accurate, feature rich solution, designed with modern Service Oriented Architecture. The rich graphical user interface has been designed to optimize workflow and information accessibility. With NorthStar’s powerful Automation Platform, many of the day to day business processes can be automated, providing users with more time during the day than ever before, allowing them to focus on other tasks. NorthStar is dedicated to giving customers value driven software with unparalleled customer support.
About NorthStar Utilities Solutions
NorthStar Utilities Solutions is the original billing system and organizational structure of Harris Computer Systems and became a division of Harris as Harris continued to expand through organic growth and acquisitions. NorthStar Utilities Solutions has also been the breeding ground within Harris for product innovation. This includes customer web portals, mobile, meter data management, and more recently automation.
NorthStar has served the utility market for more than 39 years. We deliver integrated solutions for utilities' billing, customer information, meter data management, and web engagement needs. More than 250 customers in North America, the Pacific and the Caribbean use NorthStar solutions to manage revenues, deliver superior customer service, improve efficiencies and reduce costs.
For more information on NorthStar Utilities Solutions and the NorthStar product suite, please contact email@example.com