CASE STUDIES

Find out how NorthStar is helping customers power their organizations.

  • City of Shelby, NC

    The City of Shelby, NC enjoys a long-standing partnership with NorthStar Utilities Solutions.

  • Town of Bedford, VA

    After implementation delays and problems with their current provider, the Town of Bedford scraps that project in favor of NorthStar’s best-of-breed CIS software.

  • City of Newark, DE

    The City of Newark, DE saves time and money by automating processes with NorthStar’s CIS Automation Platform.

  • City of Concord, NC

    The City of Concord, NC, uses DynaTouch’s BillPay kiosk during the pandemic and was still able to collect $3.3M in collections.

  • Dalton Utilities, GA

    After a seamless implementation of InvoiceCloud and NorthStar’s joint solution, Dalton Utilities has seen several benefits including a 68% increase in self-service e-payment adoption, 150% increase in paperless enrollment, and 64% increase in AutoPay enrollment.

Ready to give your community the best customer service possible?