We’ve all seen a shift in how technology is changing business. Utilities are no exception. Customers demand more personalized service, and your technology may not be stacking up to this challenge. Now is the time to review your customer information and billing software to see if moving to the cloud is right for you. Read on to learn why utilities should move their CIS/UB software to the cloud.

Does your utility have a disaster recovery plan? If you don’t, your team can’t possibly provide exceptional customer service in the wake of a disaster if they are scrambling to figure out what to do. Read on to learn why a good strategy is a must after a disaster.

With everyone talking about cloud migration, you’re probably wondering if it’s a good idea for your utility to migrate your CIS to the cloud. If your system is exhibiting any of these ten signs, it might be time to upgrade your CIS suite. And it’s a good time to think about if cloud migration is right for your team and community. Read on to learn more.