11 Affordable Steps You Can Take to Protect your Municipal Utility's Network and Critical Systems
If you’re like most business leaders, you’re worried about network security. With everyone working from home and cybercrime on the rise, it’s not surprising. But you probably think it’s complicated and expensive. But in this blog post will give you 11 steps you can take to protect your network and critical systems that are surprisingly affordable.
Modernize Your Utility with an Online Customer Service Portal
With our world becoming more connected every day, it’s important for your utility to have the services your community needs right at its fingertips. Today, customers want your utility to provide them with online customer service on any device, anytime and anywhere. Not sure you want to spend the money on an online customer portal? Here are 4 points to ponder when trying to decide.
The Ultimate Online Payment Security Checklist by Invoice Cloud
As your customers opt for online payments, you need to make sure you have the right protocols in place to keep your customers’ data secure. Thanks to our partner, Invoice Cloud, we have a handy checklist for you to use to make sure you’re doing everything to keep cyber criminals out of your network. Read on to get the checklist.
Your Network Is at Risk — Your Utility Needs Managed Detection and Response (MDR)
You may not think your utility is at risk for a cyber attack. If you’re like most small- to medium-sized businesses you think that cybercriminals only go after big businesses. But the truth is if your utility doesn’t have managed detection and response, your community’s private information could be at risk. Read on to learn more about Covalence, our managed detection and response service.
Is It the Right Time to Move Your Utility CIS to the Cloud?
Is it time to move your utility CIS to the cloud? If you’re like most people you’ve heard about the cloud but don't know if it’s right for your utility and your community. In this blog post, we’ll define the cloud and explain your options.
What Is Cloud-based Utility Software?
With everyone working from home, you may be thinking about moving your utility CIS to the cloud. But you may not know if the cloud is right for you. In this two-part series, we’ll define the cloud and tell you your options if you’re thinking about moving your CIS to the cloud.
What You Need to Know About the Nacha WEB Debits Accounts Validation Rule
Have you heard the latest from Nacha? They’ve enacted the WEB Debits Account Validation Rule, and if you’re utility processes web payments in the US on the ACH network, then you need to know about this rule. Read on to learn about what this rule is and what changes you need to may going forward.