NorthStar Customers Recognized for Excellence in Customer Satisfaction

The American Public Power Association (APPA) recently awarded 20 Public Power Utilities with Public Power Customer Satisfaction Awards for providing excellent service to their communities. NorthStar is proud to share that several of our valued customers were recognized, excelling in various areas including customer service, communication, reliability, innovation, value, overall satisfaction, and more!

This achievement reflects the hard work and dedication of our customers, highlighting their unwavering commitment to providing exceptional service to the communities they serve. We are proud to be a part of a network of public power utilities that prioritize customer satisfaction and community engagement.

Our partnership with these outstanding organizations has been a journey of mutual growth and success. Their trust in us to support their customer experience journey is something we deeply value. Together, we have worked towards enhancing service delivery, innovating solutions, and ensuring reliability and satisfaction for their communities.

Bronze Award:

• Danvers Electric Division, MA

• Kaukauna Utilities, WI

• Stoughton Utilities, WI

• Sun Prairie Utilities, WI

Gold Award:

• Braintree Electric Light Department, MA

Silver Award:

• Holland Board of Public Works, MI

• Zeeland Board of Public Works, MI

Congratulations to all winners of the APPA’s 2024 Public Power Customer Satisfaction Awards!