You’ve heard about scammers targeting customers like yours, and you want to do something about it. You’ve decided to educate your customers, but you’re not sure how. This blog post will cover the three most common scams, how to spot them, and how a self-serve portal can protect your community from scammers.

Not all web portals are created equally. Is your customer web portal a true self-service portal that offers a rich customer experience? Use this checklist to find out if you have a real self-serve customer experience portal.

With our world becoming more connected every day, it’s important for your utility to have the services your community needs right at its fingertips. Today, customers want your utility to provide them with online customer service on any device, anytime and anywhere. Not sure you want to spend the money on an online customer portal? Here are 4 points to ponder when trying to decide.